Highfield Level 1 Certificate in Business Administration (RQF)
- A great introduction to key business skills
- Learners complete their own portfolio to evidence learning
- Includes optional units to provide flexibility
- Used by some of the UK’s leading business
A perfect introduction for learners new to business administration.
Business administration is an often overlooked but absolutely vital skill. Without it, no business could operate.
The Highfield Level 1 Certificate in Business Administration (RQF) has been developed specifically for individuals who may be new to working within a business and administration role and wish to improve their knowledge and understanding of it.
Ideal for learners who work in a variety of work environments and sectors, it covers useful and applicable subjects such as performance and development to communication.
Topics covered include:
- Principles of personal performance and development
- Health and safety in a business environment
- Principles of business administration
- Using a telephone and voicemail system
- Meeting and welcoming visitors in a business environment
- Producing business documents
- Dealing with customer queries, requests and problems
- Word processing software
